Senior systems administrator with 7+ years building, integrating, and automating IT environments across identity, MDM, ERP, and AI tooling.
Humanity for support, automation for infrastructure.
Experience
- Led AI rollout to 60 users across multiple US and Canadian facilities — including tool selection, procurement, and partnering with Legal on acceptable use policy. Configured MCP connectors for Miro, Jira, M365, and NetSuite ERP with policy-compliant restrictions.
- Implemented Slack/Jira integrations to enable ticket management directly from Slack, reducing the number of apps employees need to complete work.
- Stood up a cloud-based label printing solution with Bartender Cloud, printing up to 70,000 labels monthly with custom dynamic templates for product traceability, manufacturing, shipping, and work tracking. Deployed a Zebra handheld fleet via Intune.
- Planned and managed multiple network upgrades across facilities — deploying new cabinets, switches, access points, and UPS — improving wi-fi coverage by 40% to reach every corner of the greenhouses.
- Administered cross-platform MDM with Intune (Windows/Android) and Iru/Kandji (macOS, iPadOS, iOS) with custom policies, apps, and simplified setup processes.
- Owned the full communication and identity stack: Okta, M365, Google Workspace, Slack, Zoom, and Dayforce HRIS — with full integration including automated onboarding, profile updates, access controls, and offboarding. Okta group rules managed with Terraform via GitLab CI.
- Built a SharePoint-based physical mail solution for remote employees with auto-upload from scanning, role-based notifications, and per-item forwarding requests.
- Tier 2/3 helpdesk escalation for a 4-person team. Mentored a junior hire from helpdesk to project work; provided informal coaching to a peer on stakeholder communication.
- Planned, tested, and executed an Office 365 hybrid migration from on-prem Exchange and Active Directory to Exchange Online and synced Azure AD — including a full end-to-end lab test before production.
- Built out a greenhouse R&D facility from scratch: networking, compute, NVR, PBX over VPN, and end-user hardware. Ran and patched cabling for APs, cameras, greenhouse equipment, and servers. Completed two similar projects for an event space and a small airport.
- Fully managed iOS MDM with Meraki MDM and Apple Business Manager, including device setup, app and VPN profiles, regular deployments, and the cellular provider relationship.
- Owned Tier 1–3 support across software, hardware, and networking at multiple sites.
Skills
Identity & Access
Okta
Entra ID / Azure AD
Microsoft 365
Google Workspace
Aquera
SSO
Endpoint & Device
Intune
Iru / Kandji
Apple Business Manager
Meraki MDM
Collaboration
Slack
Zoom
Teams
Jira
Confluence
Miro
Airtable
Networking & Infra
Cisco IOS
Meraki
Ubiquiti
Dell
Windows Server
Active Directory
DNS
DHCP
ERP & Integrations
NetSuite
SuiteQL
MCP Connectors
API / Webhooks
AI Tooling
Claude + MCP
ChatGPT
Microsoft Copilot
Procurement & Policy
Scripting & Automation
PowerShell
VBScript
Terraform
GitLab CI
RMM
ConnectWise Manage
ConnectWise Automate
ScreenConnect
Certifications
🎓
Microsoft 365 Certified: Teams Administrator Associate (MS-700)
🎓
Automating Administration with Windows PowerShell (M10961)
Personal Projects
🖥️ Homelab
Small home network running a WireGuard VPN server, media services, game servers, DDNS, and a Cloudflare tunnel. Unraid for NAS, Optiplexes for compute, and Unifi for networking and wi-fi.
⛪ Church IT
Designed and built budget-friendly networking, wi-fi, and security camera infrastructure for a local church using Unifi products with third-party switch and camera integration. New VLANs, SSIDs, and internet/phone service included.